At Positive Bioscience, we are actively monitoring the COVID-19/Coronavirus situation and have implemented a business continuity plan to ensure the safety and well-being of our employees, our customers and their patients. We will continue to update this plan as this situation continues to develop.
Where possible, we offer technology-based solutions such as online test ordering and reporting as well as telephonic consults for patients to help improve social distancing strategies.
To best serve our customers: Positive Bioscience is continuing it’s mission to provide world-class testing to Indian patients. We are continuing to collect samples from all over the country. We are also ready for virtual ordering where you do not need to interact with any one from our company. Someone will come to your doorstep and you can hand over your sample and we will do everything else.
If you have any special needs or have any questions, please reach out to us at 1800 123 5835. We will do our best to respond the same day. In the meantime, we will keep you informed if there are any changes to our business due to the coronavirus situation.
When necessary such as during blood draws, our employees will be there for you and your loved ones. To better serve you with the same level of quality, care, and turnaround time that you have come to expect from us we are doing the following:
Logistics:
To ensure safety, we are working with a logistics provider who specialises in our sector, is aware of the risks, and is making every effort to mitigate it.
Lab end:
Our lab is taking extra precautions to ensure everything is safe to operate while continuing to serve you in a timely manner.
Please note: we do not have testing facilities for COVID-19.