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Privacy Policy

1. About our privacy policy

We’re committed to protecting the privacy of all visitors to our website. We’ve created this privacy policy to let you know what individual data we collect, how we store it and how we use it.

By visiting this website, you’re accepting the practices that we’ve described in this privacy policy. If there is any dispute about privacy, we’ll refer to this privacy policy and the terms and conditions of use. Positive Bioscience Ltd is a Company registered under the Companies Act, 1956 and our registration number is U93000TN1995PLC030290 .

Registered Office Address: Registered Office Address: No.645, Annasalai, Thousand Lights, Chennai- 600006..

2. The information we collect

2.1 Data Protection Act

We will hold and use the information you disclose during the online transaction in strictest confidence and will not be disclosed to any third party.

2.2 Marketing

Contact information may be used to send you (by post, phone, e-mail or mobile message) information on other products and services provided by our company. If you do not wish to receive promotional or marketing information, you can contact us by sending an e-mail to

3. Keeping your information secure

We use the latest technology to protect the information we hold or control against loss, misuse or alteration or pilferage.
Please note that the internet and emails may be not 100% secure, and bear this in mind before disclosing personal and confidential information.

4. External links to other websites

We do not accept responsibility for the content or privacy practices of any website that our website links to using a hypertext link. We provide these links ‘as is’: we do not provide or imply any warranty for the information that they provide.

5. Payments by credit, debit cards and net banking

If you would like to pay by credit card or debit card or net banking, we will act solely as the facilitator of the respective payment method and will provide the products to the customer. All complaints and claims for compensation will be handled by the payment method provider. With regard to payments made by credit card, net banking or debit card, the payment method provider acts as the merchant of the product and the trade transaction takes place between the customer and the payment method provider. The payment method provider is also the interim recipient of the payment. We have outsourced the transaction mechanism to ccavaenues payment services and have entered in to a N.D.A with ccavaenues payment services.

6. Customer initiated order cancellations and changes

You can make changes to or cancel your order at any time before your order has been processed and before sample collection. To make changes to your processed order, please contact us at

7. Refund Policy

You may be entitled to refund (total / partial) of the amount in case the test is canceled / sample collection does not happened / sample is rejected etc. in term of the Company’s refund policy.

8. Liability to you

If the transaction made by you is in any way a fraudulent / void transaction, the company does not take any onus if such transaction and reserves the right to recover the amount through other means.

9. Personal information

When you place an order through the website, you will be providing us with your personal information. You agree that we may use your personal information to process your order and for the delivery of the Test report. The personal information provided is subject to our Privacy policy.

10. General terms

The contract for sales of ordered services will be solely between you and Positive Bioscience and is governed by the laws of India.

Any dispute arising from this transaction is subject to the laws of India and would be subject to the jurisdiction of the courts in Mumbai, India.

11. Additional information

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


Any questions?

If you have any questions about our privacy policy, or anything else to do with this transaction.
Please Call us on: 1800 3070 6727 – (9am to 6pm) Monday to Saturday.
Or Email us at:
This Privacy Policy is to be read with the Terms and Conditions for the use of Positive Bioscience services and acceptance thereof.